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It is widely understood
that, as we enter the 21st century, economic, political and social
facets are rapidly changing under the pressures of technological innovation and
economic competition. Technological systems such as fiber-optics and satellites
have been designed to aid the expansion of neo-liberal markets; provide for the
instantaneous movement of information and capital; as well as encourage the
rapid consumption and disposal of images, goods and services. Coupled with the
culture of the spectacle, this focus on instantaneity, rapid consumption and
indiscreet disposability have radically altered our social interactions. This
process, in turn, has transformed our collective concept of time and space
while paving the way for complete surveillance through a self-inducing
discipline. Drawing from the writings of various sociologists, this paper will
attempt to explore how and why the database culture of the post-modern has
transformed society and what affects this might have for the individual.
The technological innovations since the 1950’s have radically
transformed the way society transacts business, consumes products as well as
spends leisure time. The networked society, as Castells describes it, is one in
which information, money and other commodities instantaneously flow through
global networks of fiber-optic cables, satellites and other digital
technologies. Unlike the Fordist era of production/consumption that was based
upon fixed capital investments of a one-site, pyramidical hierarchy,
post-industrial economies are characterized by the flexibility and adaptability
of capital and labor processes mediated through technological innovation. This
‘flexible accumulation’ has given rise to an asymmetrical network of concentrated
economic and technological power that may be found in global hubs: large urban
areas that become the centers of technological innovation, information
gathering or capital trading. Some of these hubs, such as New York or Tokyo,
are multifaceted as epicenters of more than one of the mentioned categories. In
the spirit of flexibility, some of these hubs may lose importance over time as
labor and capital emigrate to other areas based on economic or political
considerations (See Castells, 1991 and Harvey, 1990).
As Castells has pointed out, “control over knowledge and information
decides who holds power in society. Technocrats are the dominant class. .
.whose interests are those of scientific-technological rationality and economic
growth” under the tenants of profit
making and private accumulation of public wealth.
The technocrats and information brokers define and
manipulate space and time for the acquisition of more capital and
market-control. The ability to access technology and adapt quickly enables the
capitalist technocrat to harness the flow of sequential exchanges, turn over
capital quickly and define social interactions across time and space. It is
“those who define the material practices, forms and meanings of money, time and space (who also) fix basic
rules of the social game”[1]
The
instantaneity of information, commodity and capital dissemination and retrieval
has compressed social space and accelerated shared time not only in the
economic sphere of the 9-5 workday, but also in our private lives. Faxes,
pages, cell phones--products of the telecommunications revolution-- do not stay
in the office space at five o’clock, they travel with the worker to the private
space of the home. These ‘essential’ mobile items; the redefining of the ‘9-5’ workday
and the recasting of business/ public/private spaces are symbolic of the
flexibility, adaptability and mobility of the profit seeking post-industrial
society.
Guy Debord, in The Society of the Spectacle, theorized the concept of pseudo-cyclical
time: comodified, consumable, exchangeable time that is defined by
industry/business by “recombining everything. . .which (at one time) was
distinct: private life, public life, economic life.”[2]
The compression of symbolic time—the rhythmic, collectively shared experience
of society--has altered the geographical and spatial relations of individuals
while it also eliminated social barriers. In the erratic, often deceptive time
of the postmodern, post-industrial era, capitalists have been able to
appropriate more labor time (within and out of the ‘9-5’) and therefore acquire
more profits, while communicating across historically combative or closed
barriers. But this last point must not be overly focused on since we must
question what kind of communication is taking place and for whose benefit.
Spatial domination and
annihilation is hinged with the acceleration of time in order to gain a greater
share of the markets. Through the acquisition of and increased scope of
networks, spatial relations can be organized into “efficient configurations of
production, circulation. . .and consumption.”[3]
As Harvey explains, those who, historically, have been able to remove spatial barriers
as well as represent space have been very successful under the tenants of
capitalism whether it has been within the space of the factory, railroads or
telecommunications. The speed and efficiency of today’s high-tech spatial
relations enables capitalists to by-pass national boundaries (therefore by-pass
the laws of the nation); increase the
scope and area of their investments; and be able to draw upon a multiplicity of
spatial relations: one may own a factory in Indonesia and Mexico that are both
wired for instantaneous information exchange with the corporate office in
Boston. As both Harvey and Castells suggest, by controlling spatial relations
through the network structure, the capitalist class is able to empower their
position, while disenfranchising other groups through exclusion or outright
dominance: “today, more than ever, the class struggle is inscribed in space.
Indeed it is that struggle alone which prevents abstract space from taking over
the whole planet and papering over all differences.”[4]
Foucault’s study of
surveillance and discipline may be applied, if not in full measure, then surely
in measured portions to the postmodern, net worked society. In describing
Jeremy Bentham’s blueprint for the Panopticon, Foucault suggests that the
all-seeing, normalizing functionality of Bentham's ideal prison system has been
adopted, if only in metaphor, to other social institutions -- hospitals,
schools and factories as Foucault suggests. Briefly, the Panopticon is an
architectural nightmare. An enclosed space for prisoners of all sorts:
vagabonds, drunkards, the insane, Bentham’s structure is circular with windowed
cells occupying the outer ring. At the center lies a manned tower so that
anyone being held: “a madman, patient, the condemned, a worker or schoolboy”
may be seen at any moment of the day. In this structure, the backlighting
creates a situation where one may be gazed upon without knowledge: “Visibility
is a trap. . .each individual is in his place, securely confined to a cell from
which he is seen by the supervisor. . .he is seen, but he does not see; he is
the object of information, never a subject in communication.”[5]
The Panopticon is the
culmination of the 17th century project of organizing, labeling and
distributing bodies in spatial relations and
controlling the activity of bodies through the use of time-tables,
clocks, bells and whistles. In this schema, as Foucault highlights, time is
never ‘wasted’; efficiency is maximized
and discipline, that is to say proper training, is always enforced. In order for discipline
(the ability to train) to succeed, Foucault suggests, the individual body must be controlled through spatial
relations: movement discouraged through the separation from other individuals
(cubicles or cells utilized) and segmentation from other bodies enforced
through the use of tables, graphs, labels and codes. This is to ensure that, at
any given time, the head-master; the
owner; the prison guard may “establish presences and absences. . .locate
individuals, to set up useful communications. . .compartmentalize bodies in
order to inspect them.”[6]
In addition, time must also
be controlled so that bodies may be trained. This is done though the refining
or compression of time. The time table, the work clock; the bell, the
whistle; the punch card, the spoken order, the bugle are symbolic of the
segmentation of time according to a schedule of ordered discipline. In order to
extract more work; more productivity; more learning; more repetition of action,
hours must be pared down to minutes, minutes down to seconds;[7]
seconds down to the flow of time when seconds are simply an idea. In this
region of control and cyclical
maneuverability, lateness is an offense; quitting early is an offense;
idleness is an offense. Foucault writes of disciplinary time as ‘exhaustive
time’: “it is a question of extracting, from time, ever more available moments
and, from each moment, even more useful forces. . .one could tend towards an
ideal point at which one maintained maximum speed and efficiency.”[8]
As Foucault suggests, “The
Panopticon. . .must be understood as a general model of functioning; a way of
defining power relations in the everyday life of men” and not simply of the
architectural framework.[9]
The Panopticon may exist as a metaphor; a symbol; a construction of ideas; an
‘invisible’ network. The timelessness of existing in the prison and the segregation
of bodies into cells or cubicles may be
roughly gauged as that of a present day office building: cubicles separating
office workers according to degree; computers that are ‘bugged’ by management
for rogue e-mails; a focus on streamlining time and activity: so many
cold-calls an hour; two 15 minute breaks per day; termination for lateness,
etc. One could even suggest that Bentham’s tower is analogous to the corporate
suites that rise above the activity of the prisoners but always watching, if not
visibly then electronically. David Harvey states it best: “Accurate
time-keepers and accurate maps have long been their worth in gold, and command
over space and times is a critical element in any search for profit.”[10]
If a manger/owner can instantaneously
gain information from separate spatial configuration; control movement of
goods, images and money through a grid-like network; gaze upon the movements of
individual workers then they become
Post-modern magicians able to turn action into profit easily, efficiency and
with quick turn-around times. The Panopticon, in this arena, becomes the field
of economic, social experience.
The ‘body-machine’ complex
that Foucault alludes to is of special interest here: in the compression of
time and space, workers, especially, are part-and-parcel of the working
instruments they utilize: pagers, cell
phones (both of which are worn as identification marks), lap top computers and
fax machines to name a few. In the networked society, we are rarely separated
from the company or the work. Although referring to the particular effects of
databases, Mark Poster suggests in The
Second Media Age suggests that subjects are acted upon by technology as if
they are “present somehow inside the computer.”[11]
Our identities are reconfigured through the economic compression of time/space
and, through extension, the compression of public and private spheres. There is
no longer a ‘work time’ and ‘personal time’; taking one’s work home with them
is no longer a metaphor, it is a reality. As David Harvey theorizes in the
Postmodern Condition, because of the acceleration of flexible
production/consumption/accumulation, one must be flexible enough to insert
themselves into the network at any give moment; the body must be hooked into
the network with no space to waste: the maps have been drawn (and are
constantly reconfigured) and all time has been accounted for. In order to
‘succeed’ it is becoming clear that one must be “attached to (a) communications
network at all times”; we are becoming digitized, decentered, capable of being
“acted upon by computers at many social locations without the least awareness
of it”.[12]
The role of the database
cannot be overlooked when analyzing the role of the information network. The
database, as Mark Poster defines it, is a limited, restricted yet powerful form
of information exchange. Data is processed through a network of fiber optics, phone lines, satellites and
digital processors instantaneously.[13]
Credit cards have become great tools for collecting information; with a swipe
of the card, information is being sent, collected and transmitted back via
telecommunication lines in a matter of milliseconds. Once collected, the data
is collated into fields that record specific information about an individual:
lifestyle portraits based on past consumption, memberships in clubs or social
organizations; magazine subscriptions. Further, this information is shared with
other databases in order to gain a ‘full composition’ of individuals: the
individual is now identified and the information is held for future
application.[14]
Poster has theorized the database as the “Super-Panopticon.” Like
Bentham’s ideal structure of surveillance, the database normalizes information
and places an individual’s identity into ‘cells’ for future appropriation and
action; the database is constantly assessing the situation by adding more
information about the individual while the individual has no awareness that
this is taking place: the network, like the prison guard in the central tower,
is invisible to the individual. Technology is the sunlight (through the windows
of the cells in Bentham’s dream) that gives away our every movement so that we
may be acted upon later if need be. The database is a self regulating, global
system that is not affected by time or space; it works, at least on the
surface, not as a coercive measure but as voluntary system; and it promises the
freedom of universal access of information. However, if one looks under the
surface; under the promise of an optimistic veneer where accumulation, speed,
information gathering and processing are progressive qualities, we may
understand the database as a vehicle for constant surveillance; an obstruction
to privacy; an instrument that reconfigures our identities and our sense as
autonomous, rational subjects; and in the words of Foucault, “a permanent,
exhaustive and omnipresent force of surveillance. . .a faceless gaze that
transforms the whole social body into a field of perception. . .a network of
mechanisms that would be everywhere and always alert, running through society
without interruption in space or time.”[15]
The reconfiguration of the
self through the language of the database is simply one aspect of what Mark
Poster describes as the “familiar modern subject (becoming) displaced by the
mode of information in favor of one that is multiplies, disseminated and
decentered, continuously interpolated as an unstable identity.”[16]
This phenomenon has been examined by sociologists, historians and other social
scientists throughout the last twenty years. The “post-modern” self, is one in which the self is an ever-changing
flux of identity labels that are symbolized in the fluid motion of images and
symbols. Whereas Poster sees the signification of database and computer
language in reconfiguring the subject, Harvey, and to a lesser extent Jameson,
see the compression of time and space and the rapid turnover and acceleration
of production, exchange and consumption of images and capital as the motivator
for defining the post-modern subject. It can be stated that both views, working
in tangent, can be applied to any discussion of the individual in contemporary
society. The emptying out of referents in language that Poster theorizes must
be seen through the prism of the spatial control and time compression that
Harvey discusses: individuals recognize themselves through brand images,
symbols and database statistics as consumers while at the same time investing
their time and bodies through the flux of flexible production/accumulation as
mentioned above. Further, as Sherri Turkle highlights in her studies, with the
use of computerized communications such as Multi-User Dimensions (MUDS) on
internet spaces and the rapid development of AI (artificial intelligence),
identities may be defined, multiplied and deconstructed by the individual user.
While some, like Turkle, see these changes of identity construction as a
positive, progressive movement that enables a diversity of voices to interact
with each other, others see this movement as potentially dangerous.
To be sure, the political
economy of capitalism is alive and well. As an important indicator, I turn to
the research conducted by Robert McCesney in his book, Rich Media, Poor
Democracy. The media, which has become the vehicle for the
transmission of images, sound bites and elusive branding, has transformed
itself into a hyper-commercialized (to use Robert McChesney’s term), global
oligopoly. In the free and unregulated marketplace, media outlets, including
radio, newspaper, television, publishers and internet providers have blurred
the distinction between editorial fare and commercialized interest. This has
compromised the quality of information provided. By generated “light
entertainment”, the conglomerates of media have “generated a passive, depoliticized
populace that prefers personal consumption to social understanding and
activity, a mass more likely to take orders than make waves”[17].
McChesney might make too much of the issue by claiming that the media creates
the passive, depolitixed voices . The media project is driven by corporate
interests and, in the same breath, protects corporate interests. The technology
that makes it possible for media to saturate daily life; for managers to
accelerate spatial relation and time; for companies to accelerate the turnover
of capital and provide a ‘super-panopticon’ also makes possible the
multiplicity and deconstruction of identity. As McChesney states, “combining a
belief in technological magic with a faith in the magical markets makes for a
heady brew”.[18]
The post-modern self is
depolitized, image conscious, flexible to the point of acquiescence; an emptied
self. It is sleek as polished ebony and so quick-silver fast. It might be an
imaginative, creative, cut-n-paste self but it holds no ideals, beliefs, explanations
for the existence of itself. It is a fully social self: it is defined through
the fragments of images and sound bits that it is exposed to through media
channels and advertisements; it holds allegiance to no one but is defined
through the parameters of a social system that is controlled by the
Super-Panopticon of the capitalist
system. Flowing through various networks simultaneously, the postmodern
self is defined by the ‘cash nexus’ of political economy. It does not heed the
warning of social crises tendencies: the accelerating personal and corporate
indebtedness; the ‘yuppie-flu’; the e-commerce bust; the all seeing
surveillance of databases. And by focusing on ‘diversity’; ‘multiplicity’;
‘deconstruction’, leftist academics also buy into the postmodern front. As
Harvey puts it, “The very definition of a genuine rainbow coalition defines a
unified politics which inevitable speaks the tacit language of class, because
this is precisely what defines the common experience within the difference.”[19] The post-modern self is interested in being
but never becoming.
[1] Harvey, 226
[2] Debord, 110-111.
[3] Harvey, 232
[4] Lefebvre as quoted by Harvey, 237.
[5] Foucault, 200.
[6] Foucault, 143.
[7] Foucault, 150.
[8] Foucault, 154.
[9] Foucault, 205.
[10] Harvey, 226.
[11] Poster, 88.
[12] Harvey, 145 and Poster, 88.
[13] See Castells: The Network Society.
[14] See Poster, 57-94.
[15] Foucault, 208-214.
[16] Poster, 57.
[17] McChesney, 113.
[18] McChesney, 121.
[19] Harvey, 358.

 
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